CASHLESS
CASHLESS
CASHLESS
CASHLESS
CASHLESS
Practical and fast, this 100% secure system allows you to pay for all your purchases during the festival
YOU PAY DIRECTLY USING YOUR WRISTBAND: IT’S QUICKER!
No need to dig out your wallet, meaning queues at the various points of sale are reduced.
YOUR MONEY IS COMPLETELY SECURE!
All transactions are carried out using the NFC chip built into the wristband.
HOW DOES IT WORK?
Your “Cashless” wristband is the way to pay for your purchases at all sales points across the festival. To pay for your order, simply tap your wristband on the payment terminal. After each transaction, your account balance will be displayed.
IMPORTANT :
- If you haven’t created an account beforehand, DO NOT THROW AWAY YOUR WRISTBAND — you’ll need it to request a refund.
- Your “Cashless” wristband is an electronic wallet. It is not linked to your bank account.
- You cannot be charged more than the amount you have credited.
Once I’ve purchased my ticket, I can choose to create my cashless account and top it up before arriving at the festival.
- To create my account, I fill in the form available on the cashless page of the Main Square website or directly from the official Main Square App
- The barcode number of my ticket will be required to create my account.
- If I create my cashless account before the festival, the amount credited to my account will be loaded onto my cashless wristband when my ticket is scanned upon arrival — for faster access.
WHERE DO I COLLECT MY CASHLESS WRISTBAND?
- If I’ve created and topped up my account before coming to the festival, the loaded wristband will be handed to me directly at the entrance when my ticket is scanned.
- If I haven’t created and topped up my account beforehand, I will still receive a wristband when my ticket is scanned.
At any time, I can scan the QR code printed on my wristband (or displayed throughout the festival site) to top it up via my smartphone using a bank card. - Activating your cashless account costs €1,50 (charged only at the time of your first top-up).
How and where do I use my cashless wristband?
- Cashless is the payment method used at all festival stands (food, bars, merchandising).
- To pay for my purchase, I simply present my cashless wristband to the vendor, who will complete the transaction by tapping it on a cashless payment terminal.
- The total amount of my order will be shown before I pay.
- The remaining balance on my account will be displayed at the end of the transaction.
If there is any money left on your wristband, you can request a refund of your remaining balance from 06/07/2026 – 08:00 AM to 20/07/2026 – 11:59 PM.
The refund can only be processed using a bank card and requires the 6-letter code located on the chip of your wristband.
IMPORTANT: KEEP YOUR WRISTBAND!
- You created a Cashless account: To request a refund of your balance, simply log in to your account via the festival website and click on the refund button. Your bank card will be credited with your remaining balance before the end of the month.
- You didn’t create a Cashless account: To request a refund of your balance, you must first create a Cashless account. It’s very simple:
Go to the festival website, under the Cashless section. From there, create your Cashless account by entering your first name, last name, email, password, the 6-letter code found on your WRISTBAND chip, and your bank card details. Once logged in to your account, click on the refund button.
Your bank card will be credited with your remaining balance before the end of the month. - No refund requests will be accepted after the deadline.
Why create a cashless account?
- It allows me to check my remaining balance at any time
- It allows me to replace my wristband in case of loss or theft
- It gives access to my transaction history and lets me download my receipts
- It allows me to request a refund of the remaining balance at the end of the festival
IMPORTANT : If I don’t create a cashless account, I won’t be able to recover the remaining funds on my wristband in case of loss or theft. Creating a cashless account is strongly recommended, but not mandatory.
Whether I’ve created an account or not, I can top up my wristband independently using the QR code printed on it at any time during the festival, or by visiting a banker at the cashless area.
Do you need help?
Are you having trouble creating your cashless account or can’t find the answers to your questions? Then write to us!
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